LAOS TOURS

On top of excellent customer services, we invest in product development. We believe finding new and exciting destinations/activities for our clients is one of our company success strategies. Our team are frequently going on holiday ourselves to invent new products as well keep updated with tour destinations, hotels, restaurants and other tours related products or services.

We provide welcome or farewell gift to every client we served.

• To every guest, we provide welcome letter that included our hotline and mobile phone number of our general manger who is always available and happy to solve any problems that may arise during their visit.
• Special arrangement for Honeymoon, Anniversary, Birthday or any special occasions/celebration.
• For courtesy, we will have our operation manager to make a greeting call upon guest’s arrival and a follow up call before guest’s departure.

Our team committed to work extra miles to make sure that every customers we serve will be 99% satisfied with the personal touch experience they will receive from us.

We are committed to providing the highest quality of service possible. We work only with preferred suppliers which are all subject to regular and rigorous inspections. Our transportations, always been inspected by our professional team to make sure it is safe and clean before picking up clients.

All our staffs including sales, reservations, operations, tour guides and drivers are well trained and received regular professional training to keep our organization standardized professionalism in providing quality services to our business partners and clients.

There are many ways to reach us to get your questions answered super-fast. Beside our phone lines; we can be reached via email, online chatting, Skype, Yahoo messenger, Facebook messenger, and/or Viber. Our online communication tools are always opened, even after our business working hours. We are committed to getting back to any inquiry instantly or the most within 3-6 hours. We also have 24/7 hotline phone support for any emergency need. ​